1. Introduction
Homtutor Technologies LTD ("Homtutor", "we", "us", or "our") operates www.homtutor.com and the Homtutor online tutoring platform, serving students, parents, and tutors across Africa, the UK, the United States and globally.
Your privacy is important to us. We only request personal information when we genuinely need it to deliver our service. We collect it fairly and lawfully — always with your knowledge and consent. We do not share any personally identifying information publicly or with third parties, except when required to by law.
Your continued use of our platform will be regarded as acceptance of our privacy practices. If you have any questions, please contact us at support@homtutor.com.
2. Data Collection & Purpose
We collect only the personal information necessary to provide our tutoring services — such as account details, student profile information, and session data. This information is collected with your knowledge and consent, and is used solely to operate, improve, and deliver the Homtutor platform to you.
We retain collected information only for as long as necessary to provide your requested service. We will never sell, rent, or trade your personal data. What data we store, we protect within commercially reasonable means to prevent loss, theft, or unauthorized access.
We use trusted third-party service providers for authentication, video sessions, payments, and analytics. Each provider receives only the minimum information necessary to perform their function and operates under their own privacy policy.
Your choice matters. You are free to decline our request for personal information, with the understanding that we may be unable to provide certain features of our service as a result.
3. Children's Privacy
Protecting the privacy of children is a core commitment at Homtutor. Our platform serves students of varying ages, including children under 13. We comply with the Nigeria Data Protection Regulation (NDPR), the Children's Online Privacy Protection Act (COPPA), and the UK GDPR where applicable.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. All data transmitted between your browser and our servers is encrypted. Access to sensitive data is restricted to authorized personnel only, and we conduct regular security reviews of our infrastructure.
While we employ industry-standard safeguards, no method of electronic transmission or storage is 100% secure. We will notify affected users promptly in the event of a data breach that affects their personal information.
You may request deletion of your account and all associated data at any time by contacting us at support@homtutor.com.
5. Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at support@homtutor.com and we will respond within 30 days.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date and notify registered users by email where appropriate. Your continued use of the platform after any change constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out — we're happy to help.